That’s fine unless the homeowner wants something that is a little different in terms of stain or wood grain. That always seems to get a reaction! The product resists staining and requires no special cleaning agents. We figured we had two real choices: real hardwood floors or go for the cheaper, easier-to-install engineered hardwood floors. The flooring soon expanded 1/2” with the humidity and had a spongy feel. Even my uncle is now referring his other customers to them because you can't beat the service, quality, and price.". In fact, some types can be installed by the homeowner, eliminating the need to have a professional do the job. solid mohagany can be installed below grade. It's impossible to machine flooring with 100 percent accuracy in every board. Some of them include: While engineered wood flooring has plenty of qualities, there are a few things prospective buyers should keep in mind: Talk with a contractor about the possibility of installing an engineered wood floor. Attorney costs too much. The three primary ones regarding the floors resistance to buckling is 1) How this is the flooring? Jen, your experience — which is not unusual here in Southern Cali — is why I BEG my real estate clients not to use engineered wood in their remodels. Hardwood flooring undergoes changes with seasons or relative humidity within the home. Its layers block moisture and provide added stability to your floor. Definitely. All wood reacts poorly to moisture, whether its direct from spills, or humidity in the air. I’m not 100% on this (it was a few years ago), but I think it was 1/4″. Its layers block moisture and provide extra stability to your floor. In fact, it holds up well as the years pass. Updated for 2020. When the bottom of a board is wetter than the top, its edges cup. Ugh. I’ll take your word on your assessment that the product I had wasn’t great quality to begin with, but it wasn’t really inexpensive. Store says we have mold and are deadbeats! While it did show dents, I never had any issue with it…until the washing machine in another room overflowed. The second level flooring is over wood subfloor, and most of the problems are over the area that the installer supposedly fixed areas of uneveness. Glued down with liquid nail. The probable reason for this … Buckling. When we walked over them, we could feel (and hear) a real bounce to the floor. Seeing as *everyone* I know who have engineered hardwood in their homes (roughly six people, hardly a huge sample size, I’ll admit!) Our local flooring company substituted a “hydrocore”(pressed cardboard) flooring for the hardwood we had ordered thinking we would not know the difference. Jenn, The outgassing odor was intense and never stopped. Somewhere around 1600 sq/ft. If you are willing to silicone every joint (including butt joints) you wont have this problem. I know your rage. You’d be surprised what a little moisture + the pressure exerted by walking can do–especially at an open transition like you show in your picture up there. via or Our cost to tear out and replace plus his charges, $50,000. After a few months, several boards started splitting. It won’t take long to decide if this flooring is right for the home and find a style and stain choice that’s perfect for the space. Like most anything else, there are good versions and bad versions. I now have what friends have coined The Rage™. Nope. to see if I could relieve pressure. Doesn’t take much longer and I’ve never had a callback. More often than not, the root of the problem lies with the initial installation of the solid wood flooring. I genuinely hope you have no problems with your floor, Ethan. There is no radiant heating. However, the boards (specifically, the MDF) were curving badly. Plywood is considered by many to be the best material for the engineered portion. In addition to the odor, this floor has bounce. Back in my full time installation days or pre 2004 when I first handled a Lauzon job it was their square edge engineered … It might have been easier if this had not happened to us in our 70s. I do not know of a happy owner. The product is 3/8 inch thick and 3 inches wide. Prevent water from coming in contact with wood floors by using area rugs below sinks and near entry doors, and by placing houseplant pots or containers on top of water-collecting dishes. Also loss of memory serious due to Toxic exposure. Here are some facts about this option to consider closely. We have buckles, ruts, and chips everywhere. This flooring supposedly comes with a warranty, too. What do you wipe it with is my biggest question and can it be repaired ? We recently moved into our new construction home. An entire area of our flooring felt incredibly under pressure to the point that other areas were starting to become affected. Boards Not Tight. If dents and dinks showing up on your wood flooring are going to disappoint then you should consider either raising your budget or taking a look at engineered hardwood floors and high quality laminate floors. Learn more about this popular flooring material. Which has me really worried because it’s in a basement (a very dry one with vapor barrier), but the space includes a kitchen and a bathroom. The Durability: Many people think that engineered wood flooring is less durable than other solutions. That increases the odds of the layers separating as the years pass. Pay the extra little bit and take the extra little time and get real, hardy hardwood (or tile). I was completely ignored. The inexpensive products are made for a reason – mostly for new home construction where the builder won’t allow a better product to be used or for rental situations where the flooring is expected to last only a short time. The Style Options: Many providers offer engineered flooring in the most popular styles. Homeowners who like to keep things simple will find this attribute especially appealing. I do know that we did what was recommended by the manufacturer. It will also not swell or warp, which makes it very low maintenance. The first floor flooring is over concrete slab. I suspect that the biggest problem with the product pictured is how thin it is. We only deal with HDF and Plywood. Also, you said this was an entrance area. 416-735-0075. Just a voicemail and unanswered e-mails. Because are dealing with a product of nature, moisture (whether it is in the form of steam, humidity, spills, etc…) will affect the shape of the wood by either expanding or contracting. The Durability: Many people think that engineered wood flooring is less durable than other solutions. I was hopeful and so I didn’t do anything. The manufacturing process of the engineered wood creates a stable core that resists expansion and contraction from environmental changes. you just have to be willing to pay for it. The lift became more and more visual, to the point that the boards then started to tepee at their connecting seams. If you are looking for a natural wood floor surface, make sure that the … A wide variety of engineered wood flooring problems options are available to you, such as 1 year, more than 5 years. The upside is that our new Garrison hardwood floors are positively beautiful and totally odor free! I had been warned that engineered hardwood could be problematic (“buckling” was the term I heard used), but as long as you weren’t installing it anywhere that water would likely get to it (like in a bathroom or kitchen), we should be fine. Her approach to home improvement has been rather trial and error, the latter of which is evidenced by the amount of spackle she buys on an annual basis. Engineered flooring will not swell or warp, making it very low maintenance. (We are told that high end contractors do this same thing at times!) If floating floors are installed without a proper moisture barrier between it and … problem solved. Before having a floor installed, it makes sense to identify the type of adhesive used and determine if exposure will cause any type of health issues for family members. Of the engineered hardwood we looked at, this one was mid-high range in pricing, and one that a trusted contractor had worked with in homes before, so I wrongly presumed what we were getting was pretty decent. Installation errors, finishing mistakes and long-term wear and tear can also affect the performance of this exceptional flooring option. As a result, some boards won't fit together perfectly. has encountered an issue (from the very minor board separation during humid times to my massive buckling situation), I’m frankly just not confident in engineered hardwood, regardless of price point. My engineered floors were not cheap. engineered wood flooring problems, Find Quality engineered wood flooring problems and Buy engineered wood flooring problems from Reliable Global engineered wood flooring problems Suppliers from mobile site on I came to them looking for info and I’ve been completely ignored. ft. All our furniture was in the garage months, where we slept for two months while the replacement work went on. It cost about $6,000 to have the toxic wood and glue removed plus the replacement cost of real wood–Garrison solid Maple for 2400 sq. Hi Jeff – thanks for the insight – appreciated! Super-heating and ozone generator were suggested and tried but to no avail. Flooring swelled and buckled. I sell a product in the flooring industry, and our inexpensive products are not as good as our more expensive products. It wasn’t major – just a little space – but seeing as we had dark hardwood, the separation exposed the pale particle board, which wasn’t very aesthetically pleasing. Honestly it looks thicker than the stuff my mom just had me, my sister and her husband install in her place. Smears and Smudges – A similar issue arises when customers install solid hardwood flooring with a high gloss finish. I’m getting bouncy boards in a few areas. Engineered wood flooring consists in layers of timber glued together and finished with the top layer of … Keeping the Floor Clean: It doesn’t take much to keep this flooring … Six months later, with evasion by retailer and supplier, windows and doors are open 24/7 unless we are gone. Firstly, I would like to apologize from a manufacturing stand point for the customer service you have been given. My “boards” are only about 1/4 inch thick and the seams are rising up in many areas along with portions of boards lifting causing tripping hazards. From what we can tell and from what others who have looked at it could tell, the was no actual water damage in the area and the installation (of both the flooring the baseboards) was done correctly. So – thinking about getting engineered hardwood? Go over any concerns and look closely at the benefits. I attempted to contact the manufacturer of the engineered flooring by phone and e-mail (and later through a contractor whom I knew and who had done business with them) to see if there was anything I could do to fix it or prevent it from doing more damage. I’ve received a few e-mails from people with similar problems to mine, wanting to know if we shared the same manufacturer – and we haven’t. Buckling happens when the planks lift right off the floor. If I were in your shoes and did not manufacture flooring for a living… I would threaten the company that you were going to the Better Business Bureau. When the plan is to renovate the home, that means taking a good look at the floors. Step # 1. Engineered hardwood flooring is designed to reduce the moisture problems associated with conventional hardwood. Jen (but never “Jenn”) Byck, aka the Fix'n Vixen, is a Toronto-based freelance writer and communication consultant who is undoubtedly home fixated (she is also TV fixated, really bad TV fixated and donut fixated). That’s awful. Note: Not a sales person or contractor, just a DIYer who has laid engineered flooring both floating and nail-down and never had a problem with any of it. There are many variables to ‘engineered hardwood’ flooring. Our health demands that these floors be removed. text to Purchased new home and chose Brazilian Cherry Engineered Hardwood. If you bought MDF, then you went for the low-budget version, and the most susceptible to moisture damage. Gapping. Wow. How familiar is the following? ... Hi, seen as you reside in possible moisture rich environment, I recommend the engineered wood flooring type. I put down 5/8″ plywood engineered hardwood with a 4mm veneer. While the veneer can range in thickness depending on the quality of the flooring, most engineered products can be sanded and refinished to restore their appearance. If so, engineered wood flooring is an attractive option here. Verify that the radiant heat system you are considering is compatible with engineered wood flooring. Our friends who also experienced board separation noted it happened to their floors on particularly humid days. What is engineered flooring? Solid wood flooring which bulges and lifts in the middle of rooms is, unfortunately, a relatively common problem. However, it isn’t as hard as HDF, which is considered the second best material. Friends of ours who also had engineered hardwood mentioned the same thing had happened to theirs, but that the boards snapped back together on their own shortly after. Health Concerns: Some people do have reactions to the adhesives used to bind the layers of the engineered flooring. I cannot afford to replace it as it is a huge area of my home. It took a while to discover this fact after the floor began out-gassing noxious fumes that made us sick. If it is a manufacturing issue, then I would expect unused wood would also show these issues. Cheap engineered wood is bad. Next take the Q-Tip and dip it into rubbing alcohol as well, then run it along the length of the scratch to make sure it is completely clean of any dirt or debris that might have been pushed into the scratch during every day wear and tear. Wipe the area where the scratches are with the washcloth dipped in a small amount of the rubbing alcohol. Here it is 2015 already so you might never see this but here goes. There haven’t been any spills or leaks and I wipe the floors as directed (no mopping!). Your floor was not leveled, that’s why. Howdy Odd. As per the instructions (and I worked with a contractor during the install who was familiar with the product), we did leave a small gap near the wall when we installed it. “We’ve deduced that the most likely culprit for the expansion of the MDF was steam coming from our bathroom. I’ll let you know how the process of removing and replacing this flooring goes (including how much alcohol I consume during that time. For a quicker response, please send all inquiries Retailer continues to seek ways to blame us, installer and distributer take no responsibility, and the manufacturer refers us to warranty disclaimers. Would love to be proven wrong, but so far the anecdotal evidence isn’t looking great for this kind of product. I guess my question is, what is a controlled environment, when the environment is a home? It may be hard to tell the difference at first glance, … We found a similar product at Home Depot for 79 cents rather than the $6 (sale price for Mohawk solid acacia) we paid but the company denied the switch and blamed the odor on under-house mold (there was none). The thing is, it’s fine everywhere else – but massively not fine in one area. 50,000 DOLL HAIRS! CUPPING. The different thicknesses exist so engineered wood flooring can be used in a variety of applications without awkward transitions between different flooring materials. The crew arrive to install flooring throughout the first … We’ve deduced that the most likely culprit for the expansion of the MDF was steam coming from our bathroom. But I have never seen planks simply unlock due to moisture. Now, as for the locking system on this type plank… I’m unsure of. It was old, stained, and smelled of a charming blend of cat, hot dog water and a sickly sweet perfume that attempted to cover the combination up. It looks 35 years old. Keeping the Floor Clean: It doesn’t take much to keep this flooring clean. It may even last longer than some of the other types of flooring the homeowner is currently considering. However; this flooring can last a long time if the environment is controlled and proper protection procedures are taken. The product in our home is roughly 0.5″ thick. We waited too long believing the lies of the retailer, but now have double expense of removal and reinstalling. This is a case of a bad installation. The blinds had to be raised a inch to accommodate the swelling! Our friends who also experienced board separation noted it happened to their floors on particularly humid days.”. For example, one manufacturer may use an inferior adhesive in order to trim production costs. These problems are always associated with lack of proper floor preparation, improper subfloors or out of tolerance subfloors. This “wood movement” occurs naturally according to seasonal shifts or when ambient RH levels change in the home. Get access to free prizes, product sneak-peeks, reviews, how-to's and much more! Step # 2. I do not invite people over. In many cases, going over the floor with a dust mop will be all that’s required. Lauzon is another manufacturer of high quality caliber that comes out of Canada. How thick is that flooring anyway? We only holler during hockey games. This did nothing. Definitely appreciate your feedback! Engineered Wood Flooring Engineered hardwood flooring is a good option for homeowners who want the look of wood but need something a bit more affordable. Wood flooring in a bathroom or kitchen is never are really good idea. Generally, engineered floors tend to move lengthwise as well as in width when they expand or contract, and end-joint gapping is a … truly is a sad story. If you’ve already started reviewing your options in the hardwood flooring market, then you’ll be well aware that engineered hardwood flooring is an increasingly popular product. I can tell you this… A manufacture will stick to their guns on the warranty. Read over these… I would bet there are a couple exclusions for moisture related issues. Thanks, Ken! If you’ve been seduced by photos of highly polished floors … And from the picture it looks like you floated it over tile without a foam or plastic underlayment. Large humidity swings, excess moisture and lack of climate control will cause an engineered floor to fail just like any other wood floor. I guess I’m just not happy with the lack of accountability of the manufacturer to even just get back to me on my inquiries about the product, nor am I pleased with the fact that this was the one that was the most highly recommended to us when I described our home (condo, concrete flooring, provided a layout). Engineered hardwood flooring problem Discussion in 'Solid and Engineered Hardwood Q&A' started by thagen, Dec 15, 2008. offers 9 engineered wood flooring problems products. Whenever I’ve installed this stuff, I run a little bead of blue Titebond (the waterproof stuff) down each tongue before I lock it in. It only makes the rest of us look bad. Today, no one can deny the importance of engineered products in today’s wood flooring market, and the products come from every corner of the globe … Warping & Buckling. Retaining an attorney would have cost twice as much so this person (whose only response to his ruse was to slander us) got away with it. If you did it, you didn’t read up on how this is done. Lazy Layout. Engineered wood flooring is designed to reduce the moisture problems associated with solid hardwood. I eventually lifted up the baseboard (and inadvertently removed some drywall – great!) This fact alone makes it worth consideration. Some moisture-related problems are visible to the discerning eye. In other words, it’s the sort of thing we have very little control over, lest we stop showering all together, something that would undoubtedly cause other problems in our lives. So what you’re saying is you floated this product (you mentioned it was a click product, not a nail or glue job). Wide plank floors are … Engineered Hardwood vs. Hardwood Laminate. Master SEO, POLYPROPYLENE (Solution Dyed Twisted Polypropylene), "Canadian Flooring was perfect for me - I have a small business and was in dire need of new floors for the office. The construction of engineered flooring helps minimize the effect of natural flaws in wood, but it's still wood, and wood has some flaws. If the time has come to replace vinyl tiles, carpeting, and other types of floors, it makes sense to look into the pros and cons of engineered wood flooring. What’s a homeowner to do? Don’t. I really should call their crap customer service out in this post, but as Marc likes to keep HomeFixated a “happy place”, I will restrain myself and not unleash the hellfire that burns within me. Hardwood flooring is made of wood which has a natural tendency to get affected by changes in temperature and humidity level. If something as minor as steam from a nearby room can goof the floors up that badly (and steam was our best guess seeing as there wasn’t evidence of anything else) – why is this product (one that was a mid-high price point when it came to the engineered hardwood we looked at) being sold for homes? Depending on the method of construction, the core of a poorly produced engineered wood flooring board can give you issues. Then, they started to lift. The Ease of Installation: While there is more than one type of engineered flooring to consider, all of them are easy to install. The flooring was so paper like that it had to be glued since nails frayed it. SEO by There will also be exclusions on what the warranty covers. The most common transitions people have trouble bridging are areas between a tile kitchen or bath floor and the rest of the house. You can get mad at the manufacturer if you want, but the product isn’t likely defective, it is just inexpensive. A crooked local flooring store substituted cheap hydrocore thinking we’d not notice the difference. What is the top layer made of? While 3/8″ wood is usually much cheaper, its also more susceptible to instability due to moisture. See floor preparation on concrete. I have also never dealt with MDF as a core product for engineered wood flooring. We have to rip up the engineered hardwood in that section (small mercy: the area impacted is in our entrance area only – we’re hoping we can keep the flooring everywhere else) and replace it with humidity-handling tile. It’s a good idea to have a good (and oversized) mat with a waterproof backing. Hey really nice article very informational. The HDF or MDF has been shaped so that the planks can “click” in place with each other, making installation fairly simple. Well-made engineered wood is good. “Delamination is when the wood veneer or the surface layer separates from the backing material of wooden floorboard.” This is a problem associated with engineered flooring. From there, we’ve pretty much just been living normally. Four years ago when we bought our condo, we knew right away that the carpet had to go. What I’m actually most annoyed with when it comes to the manufacturer is the lack of customer service. I spent $2,750 on this crap, 5 years ago. It may even last longer than some of the other types of flooring the homeowner is currently considering. The boards continued to warp and curve and we eventually took one out to get a good look at it (the rest of the affected boards heaved and buckled immediately). We had engineered hardwood, made by Naturally Aged Flooring, put down throughout most of the first floor. Concrete floors always need to be leveled before applying any kind of flooring. I am not a fan of the lock together installation systems, but unfortunately, that is the trend right now. Ha.). You can also choose from online technical support, return and replacement, and none. As for the “controlled environment”, you must remember that you have placed a natural product next to a room that gives off moisture. The target market for this type of item is someone that is looking to save some money, or use it for only a couple of years. The master bathroom serves as a bedroom since it has old vinyl and clear air. I too work for a manufacture of this type product and agree with Jeff. Wanna know what happened? Finally, if the veneer is 3-4mm, then you will be less likely to have it de-laminate from the engineered portion, plus it will expand/contract less than the 1-2mm versions. Our retailer surprised us by substituting a HDF flooring for the more expensive Mohawk brand with strong warranty. Have I been able to get any info on that? Prediction: LOTS). Good luck! It pays to find out more about the materials used for the product before making a selection. Are you using the ventilation in your bathroom? If a contractor did this, you should make him fix it. Sounds like I might be in for some tiling work in the next year or two…. Believe me, I didn’t approach them screaming and yelling (after all, I’m Canadian. If you're a commitment-phobic shopper, choosing interior flooring can feel like a never-ending process. It’s one of the main charms of solid and engineered floors – the unpredictability of nature ensures that your floor is a one-of-a-kind.. I noticed a while ago that a couple of the boards looked as if they were separating from each other. For those who haven’t been introduced to this product, engineered hardwood are planks in which the top few layers are made of real wood (and available in nearly every type and color) that have been sealed onto cheaper wood – specifically, particle board. When exposed to or saturated in water, wood can swell and warp. Builder's installer returned and replaced split boards, about 60. Thank you very much . Since my favorite words – “cheaper” and “easier” – accompany the description of engineered hardwood, we went with that. The Cost of Purchase and Installation: Engineered wood flooring is competitively priced in comparison to other solutions. Engineered floors are an economical alternative to solid hardwood flooring. Filed Under: Building Materials, DIY Discussion, Flooring Tagged With: engineered hardwood, hardwood flooring, problems About Jen Jen (but never “Jenn”) Byck, aka the Fix'n Vixen, is a Toronto-based freelance writer and communication consultant who is undoubtedly home fixated (she is also TV fixated, really bad TV fixated and donut fixated). Us sick windows and doors are open 24/7 unless we are told that end! People do have reactions to the manufacturer is the lack of climate control will cause an engineered floor to just! New Garrison hardwood floors or go for the more expensive products it can decrease the stability of your flooring problems. Tile without a proper moisture barrier between it and … what is lack... At the benefits to seasonal shifts or when ambient RH levels change in the appearance of your wood is. And yelling ( after all, i recommend the engineered wood flooring plywood engineered flooring... 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